Customer Service | Current GBO Customers; start here for help.

If you need to get an estimate or request an inspection, please follow the appropriate link for your commercial property or residential property.

Scroll down to make a payment, schedule a warranty call, download our insurance guide, or get customer service.

Schedule a Warranty or Service Call

One of the things that sets our company apart from many of our competitors is the fact we honor our warranties and service calls. However, it is important to understand what we are promising to do – and what might end up resulting in further charges.

Approximately one out of fifteen jobs we do we get a call back. More than half of these calls are false alarms,¬†and end up resulting in increased cost to our customers. Why do we get legitimate calls back? Bats are wild animals. They don’t need much of a crack to squeeze through. Sometimes we miss a spot and the bats find it. Other times something changes – maybe a wind storm or heavy rain dislodges some of our bat proofing before it has a chance to fully dry/set up or cure.

Before calling us for a warranty or service call, please read the article Warranties and Service Agreements

After reading the above article there are three ways to schedule a Warranty or Service Call:

1) If you have the local technician’s direct number, please call him/her. If you do not get a quick response (technician likely on a job), please;

2) Call our Customer Service number 877-264-2287.

3) Email warranties@getbatsout.com

Customer Service

We take pride in our professionalism and integrity. We have thousands of satisfied customers. However, when dealing with wild animals, high costs, and a huge variety in projects and personalities it is inevitable we are going to have the occasional misunderstanding or problem.

We take customer service VERY SERIOUSLY. If the technician working with you can not satisfy your questions or problem please call Customer Service at 877-264-2287.

If you are still not satisfied, please fill out this form. The information you submit here is emailed directly to the President of Get Bats Out.

  • This field is for validation purposes and should be left unchanged.

Download Our Free Insurance Guide

Before talking to your insurance agent, please download our insurance guide called Bat Strategies:

Bat Strategies – Insurance Guide

Make a Payment

By Check:
Checks should be mailed to:

Get Bats Out
47 Navajo
Carbondale, CO 81623

By Credit Card Online:

creditcards

Make a Secure Payment

More Questions? Call Customer Service at 877-264-2287